GUIDELINES + POLICIES

ATTENDANCE
For the safety of all guests attending classes, late entrants will not be permitted ten minutes after the start of class.

CANCELLATIONS
We request that you notify us of cancellations for workshops 24 hours prior to start of the event. Teacher trainings require seven days cancellation notice. Late cancellations or no-shows will be billed to your credit card on file.

CELLULAR PHONES
Please help preserve the peaceful atmosphere and adhere to cell phone usage while in exhale. Cell phone use is prohibited in any area of the spa with the exception of the lobby area.

CLASS AGE REQUIREMENTS
The minimum age to experience exhale's classes is 13 years old. Any child who is under the minimum age requirement can experience exhale with the discretion of the Mind Body Director if his or her parent or guardian is present in the room.

GIFT CERTIFICATES
Gift certificates are available in dollar amounts (not for services or packages) both online or at any exhale location. Please inquire at the front desk for guidance in selecting the ideal gift. Emailable gift certificates are also available online.

PAYMENT
Exhale accepts cash, Visa, MasterCard, Discover, and American Express. We do not accept personal checks. State sales tax will be charged where applicable.

PRICING + REFUNDS
Pricing is subject to change without notice. Classes and teachers are subject to change. Series and membership options are non-refundable and non-transferable because of such changes. Class series 5-packs expire 6 months from date of purchase. 10- and 20-pack series expire 1 year from date of purchase. All series are non-refundable and non-transferable. Membership options can be canceled by giving written notification to exhale 30 days after a full 2 months of membership have been paid. See membership contract for details. Series extensions are not granted for vacation, travel, work or other personal events except for medical reasons. To be considered for an extension, please submit a letter accompanied by a doctor's note to the Mind Body Director of the location from which you are requesting an extension. Requests must be submitted before the expiration of your series. Unfortunately and without exception, we cannot accept any returns on apparel that has been worn, giftables that have been used, or any skincare products unless they are damaged. Should you need to return a purchase, you must do so within 7 days and you will receive an in-store credit towards your next purchase.

VALUABLES
As we cannot be responsible for lost or stolen items, please avoid bringing in valuables.