WHAT TO KNOW FOR YOUR FIRST SPA THERAPY

Arrival:

Please arrive at least 15 minutes prior to the start of your therapy. All exhale locations offer fully amenitized changing rooms. Relax in our zen lounge as you enjoy tea, water, reading materials and soothing music while you wait to be greeted by your therapist.


To wear or not to wear?

Undergarments are optional during spa therapies. We offer a few unique therapies for which we recommend that you wear comfortable yoga attire. These therapies include Thai Stretching, Shiatsu, Reiki, and Craniosacral Massage. Please note that for hammam therapies (available at select locations) a bathing suit is required.


Cancellations:

Spa therapies must be canceled at least four hours in advance. This is a courtesy to both other guests, who may want to book an open appointment, and to our therapists. Failure to cancel before four hours will result in a full charge to your credit card on file. Appointments may be cancelled online or by calling us at least four hours in advance.